Under normal operation
・IC cards such as Pasmo
＊PASMO is a registered trademark of Pasmo Co., Ltd.
|Adult: 12 years old or older||Adult fares|
|Children: 6 years old or older and younger than 12||Child fares (12 years old to elementary school age students are children)|
|Infants: 1 year old or older and before 6 years old||Free (Child fares are applied if they use a train alone)|
|Babies: Before 1 year old||Free|
※When infants use a train accompanied by an adult or child, fares are not charged for up to two infants per adult or child, and child fares are charged from the third infant.
Tickets are valid only on the day of purchase.
No stopover is permitted. If you get off before your stop, the rest will become invalid, and the ticket will be collected.
（unit：kilometer / Yen）
Please visit the office of your nearest station from among those listed below.
○ If it is difficult to visit the office, please contact the station.
・ URAWA-MISONO Sta. TEL:048-878-5201
・ HIGASHI-KAWAGUCHI Sta. TEL:048-299-0001
・ TOZUKA-ANGYO Sta. TEL:048-299-0002
・ ARAIJUKU Sta. TEL:048-287-2013
・ HATOGAYA Sta. TEL:048-287-2011
・ MINAMI-HATOGAYA Sta. TEL:048-287-2012
・ KAWAGUCHI-MOTOGO Sta. TEL:048-226-2156
※Only available in Japanese
Lost articles found at each station are collected by the Lost and Found Center (in Urawa-misono Station) on the following day (although those found during night hours may be collected the day after next) and stored for a certain period of time and then moved to a police office. On or after the following day you lost the article, please contact the Lost and Found Center.
※When receiving your lost article, please bring an official certificate (or a letter of proxy if someone else will retrieve your property.)
[Lost and Found Center (in Urawa-misono Station): Tel. 048-878-5184 (Operation hours: 9 a.m. to 7 p.m., closed on Sundays)]
※ If outside the business hours of the Lost and Found Center, please contact the nearest station from among those listed above.
Please check how the following railway companies handle lost articles at their respective websites.
・Tokyo Metro Co., Ltd.
・EAST JAPAN RAILWAY COMPANY